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Privacy Policy
This privacy policy sets out how xugeled.com uses and protects any information that you give us when you use this website. xugeled.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Xugeled.com may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. Please also refer to our Terms and Conditions.
What we collect:
We may collect the following information:
 name and job title
 contact information including email address
 demographic information such as postcode, preferences and interests
 other information relevant to customer surveys and/or offers
What we do with the information we gather:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
 Internal record keeping
 We may use the information to improve our products and services.
 We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
 From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies:
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
 You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. 
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to xugeled.com HongKong Xuge Co., Ltd, emailing us at xugehk@hotmail.com .We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. 
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Delivery Policy

At xugeled.com we know that when you order online you want to receive your items as quickly as possible.  That's why if we receive an order before 6pm  - we pick, pack and post it the same day so you get to enjoy our great XuGe LED as soon as possible.

For All USA Deliveries,(including Canada and Mexico)

All USA mainland orders free postage.  This is sent via Royal Mail First Class and should normally be with you in 1 to 2 working days after despatch. (Please note if you need an item by a certain date it is recommended to use Special Delivery) 

1,China Post.Free  (Normally delivered in 15 - 45 working days)

2,HongKong Post / SWISS Post / Singapore Post USD$3.00/Qty (Normally delivered in 10 - 25 working days)

3,Please note if you need an item by a certain date it is recommended to use Special Delivery,we can use DHL / Fedex / USPS / TNT etc for shipping.more than 50 Qty free.

As it will take different days to arrvive in different countries. in normal conditions,sometimes it may be delayed due to the customs clearance or bad weather or public holidays. If you haven't receive your item in an estimated given times,please do contact us soon, we shall do whatever we can to help you and do our best to solve it.

For European Deliveries

1,China Post.Free  (Normally delivered in 20 - 50 working days)

2,HongKong Post / SWISS Post / Singapore Post USD$3.00/Qty (Normally delivered in 10 - 30 working days)

3,Please note if you need an item by a certain date it is recommended to use Special Delivery,we can use DHL / Fedex / USPS / TNT etc for shipping.shipping cost have discount.

European countries include - Albania, Andorra, Armenia, Austria, Azerbaijan, Azores, Balearic Islands, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Canary Islands, Corsica, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland,Hungary, Iceland, Irish Republic,Italy, Kazakhstan, Kirghizstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Serbia, Slovak Republic, Slovenia, Spain, Spitzbergen, Sweden, Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State

Worldwide Deliveries

1,China Post.Free  (Normally delivered in 25 - 60 working days)

2,HongKong Post / SWISS Post / Singapore Post USD$3.00/Qty (Normally delivered in 10 - 30 working days)

3,Please note if you need an item by a certain date it is recommended to use Special Delivery,we can use DHL / Fedex / USPS / TNT etc for shipping.buyer must add cost.

If you have special delivery requirements please get in touch and we will do our best to meet your needs

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